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NSW LEVEL 2 ASP ELECTRICAL SERVICES

Commercial and residential quotation terms / 商业与住宅报价条款(中英文) →

Current service terms and project conditions / 现行服务条款及专项条件

Updated 5 November 2026 / 更新日期:2026年11月5日

Solar and battery quotation terms / 太阳能与电池报价服务条款

FH Electrician Service Pty Ltd · ABN 57 654 148 375

The updated NETCC takes effect on 1 December 2026. Your agreed quotation identifies the project scope, price and payment terms. Existing signed contracts retain their agreed terms, subject to applicable law.

新版NETCC自2026年12月1日起生效。双方确认的报价列明项目范围、价格及付款安排。既有已签合同按原约定及适用法律执行。

Residential solar and battery / 民用太阳能与电池

FH’s residential quotation deposit is capped at 10% of the agreed amount payable, subject to any stricter legal requirement. If NSW residential building requirements apply, FH will provide the required contract documents and any required Home Building Compensation cover and certificate before payment or work as required by law.

FH民用报价订金最高为约定应付金额的10%,如有更严格的法定要求,按其执行。适用新州住宅建筑规定时,FH将按法律要求在收款或施工前提供规定合同文件及所需的住宅建筑赔偿保险和证书。

COOLING-OFF AND CANCELLATION RIGHTS: For qualifying unsolicited consumer sales, you may cancel without penalty within 10 business days. For NSW residential building contracts over $20,000 including GST where the relevant law applies, you may separately rescind by written notice within five clear business days after receiving the signed contract copy. Applicable NETCC rights are set out below. Contact FH on 1300 026 666 or Steven@aspl2.com.au.

冷静期及取消权:符合条件的非邀约消费者协议可在10个工作日内无罚金取消。适用相关新州住宅建筑法规且合同价超过20,000澳元(含GST)时,另可在收到签署合同副本后的五个完整工作日内书面撤销。适用的NETCC权利见下方。联系FH:1300 026 666或Steven@aspl2.com.au。

Common solar and battery conditions / 查看共同条款

Commercial and industrial solar and battery / 工商业太阳能与电池

The quotation identifies the contracting entity, authorised representative and project site. FH normally proposes a 30% deposit for commercial or industrial projects and may propose 50% for large projects. The agreed amount and any procurement or progress milestones are set out in the quotation. Where a statutory cap or other payment restriction applies, it prevails.

报价列明签约企业、授权代表及工程地址。FH普通工商业项目通常提出30%订金,大型项目可提出50%订金。实际订金及采购或进度款节点以双方确认的报价为准。适用的法定上限或其他付款限制优先。

COOLING-OFF AND CANCELLATION RIGHTS: A customer-requested commercial or industrial quotation does not itself create a cooling-off period. Any applicable statutory cooling-off rights remain available, including if the work is legally residential. For covered new energy work, see the NETCC eligibility, cancellation and refund terms below.

冷静期及取消权:客户主动要求工商业报价本身不会产生冷静期。适用的法定冷静期权利仍保留,包括实际依法属于住宅工程的情形。符合条件的新能源项目参见下方NETCC适用范围、取消及退款条款。

Common solar and battery conditions / 查看共同条款

Common solar and battery conditions / 太阳能与电池共同条款

NETCC applicability: All NETCC-specific provisions in this agreement apply only to covered new energy products, systems and services supplied to residential customers or small business customers employing fewer than 20 people (associated entities counted together). A commercial label or a battery / storage item does not by itself establish eligibility. Large commercial / industrial customers and utility-scale projects are not automatically covered. Any extension to other customers requires an express project-specific agreement; these standard terms do not make that extension. Independent ASP Level 2, general electrical, switchboard, private-pole, lighting and emergency attendance work is not automatically subject to NETCC. Mandatory consumer, residential-building and electrical-safety rights remain unaffected.

NETCC适用范围:本协议中所有NETCC专项条款,仅适用于向住宅客户或雇员少于20人的小企业客户(关联企业合并计算)提供的、属于NETCC范围的新能源产品、系统及服务。商业标签或储能项目本身不代表符合适用条件。大型工商业客户及电网级项目不自动纳入;延伸至其它客户须在具体项目合同中另行明确约定,本标准条款不构成该延伸承诺。独立ASP2、普通电工、电箱、私杆、照明及紧急上门工作不自动适用NETCC。消费者、住宅工程及电气安全等法定权利不受影响。

1. Quotation and site design / 报价与现场设计

The quotation identifies FH and the contracting customer, the installation address, the agreed equipment and scope, inclusions and exclusions, the expected installation timeframe, the GST-inclusive price, any rebates or certificate assignments and the net amount payable. Solar and battery quotations are valid for at least 10 business days. Where the Code applies, FH provides the required consumer information, site-specific design and performance estimate. Any agreed post-contract delivery of the design and estimate is subject to the cancellation terms below. Savings, output and backup estimates depend on the stated site conditions, usage, tariff and equipment assumptions.

报价列明FH和签约客户、安装地址、约定设备和工作范围、包含及排除事项、预计安装工期、含GST价格、适用补贴或证书转让及应付净额。太阳能与电池报价有效期至少为10个工作日。规范适用时,FH提供规定的消费者资料、现场专属设计和性能估算。如双方约定签约后交付设计及估算,适用下列取消条款。节省金额、发电量和备电估算取决于列明的现场条件、用电、电价和设备假设。

2. Approvals, signing and variations / 审批、签署与变更

The quotation identifies responsibility for network approvals, meter changes and applicable charges. Where written owners corporation consent is required, provide it to FH before signing. Both parties must sign the agreement and any applicable written variation before the corresponding installation work proceeds. FH will state the change in scope, price and schedule for approval.

报价注明电网审批、电表调整及相关收费的责任。须取得业主委员会书面同意时,请在签约前交给FH。双方须在相应安装工作开始前签署合同及适用的书面变更。FH将列明范围、价格和工期的变化供双方确认。

3. Payment and receipts / 付款与收据

After signed acceptance FH issues a separate deposit invoice, subject to applicable payment restrictions and required insurance. The quotation records agreed progress milestones and the balance. FH issues receipts for payments received and credits each verified payment once. The final invoice follows completion and reconciliation of approved variations and payments.

签字接受后,FH按适用付款限制和保险要求开具单独的订金发票。报价记录约定的进度付款节点及余额。FH对已收到的款项开具收据,每笔核实付款仅抵扣一次。工程完成并核对已批准的变更及款项后开具尾款发票。

4. Cancellation and refunds / 取消与退款

NETCC design cancellation: For covered work requiring physical installation, if the site-specific plan and performance estimate are delivered as the first contract deliverable, you may cancel by notifying FH that you reject them within 10 business days of receiving both. Where NETCC clause 51 applies under the updated Code, this 10-business-day period follows the expiry of the unsolicited-sale cooling-off period.

NETCC设计取消权:适用NETCC且需要现场安装的工程,如现场专属方案及性能估算作为签约后的首项交付,客户可在收到两项资料后的10个工作日内通知FH不接受并取消合同。新版规范第51条适用时,这10个工作日从非邀约销售冷静期届满后起算。

NETCC termination: Applicable rights also include cancellation if you reject a significant design change, if unforeseen site conditions require extra chargeable work that FH will not absorb, or if FH misses an agreed delivery, installation or service timeframe for reasons not identified in the contract as outside its control. Network approval and other termination rights under the applicable Code remain available.

NETCC终止权:适用的取消情形还包括客户拒绝重大设计变更、现场不可预见的情况导致额外收费工程且FH不承担费用,或FH未遵守约定的交付、安装或服务期限且原因不属于合同列明的不可控情况。适用规范下的电网审批及其他终止权仍保留。

NETCC refunds: FH will refund amounts paid in accordance with the applicable Code. Where the Code requires a full refund, FH will refund the full amount paid.

NETCC退款:FH按适用规范退款。规范要求全额退款时,FH将退还全部已付款。

Updated Code from 1 December 2026 / 2026年12月1日起适用的新版规范

NETCC refunds: The quote or contract must disclose any design fee and its refund conditions. FH will refund amounts paid less only those disclosed non-refundable fees or reasonable expenses that the applicable termination provision allows.

NETCC退款:报价或合同须列明设计费及退款条件。FH退还已付款,仅可扣除已披露且适用终止条款允许扣除的不可退费用或合理开支。

Cancellation settlement: FH applies any statutory or applicable Code refund entitlement first. For other customer cancellations, any charge is limited to reasonable itemised costs actually incurred for this contract, after refunds, recoveries and avoided costs. FH credits payments once and refunds the remaining amount. The deposit is not automatically forfeited.

取消结算:FH优先按法定或适用规范的退款权处理。其他由客户提出的取消,仅可收取本合同已实际发生且可逐项列明的合理成本,并扣除退款、可收回款项及避免发生的成本。已付款仅抵扣一次,余额退还,订金不自动没收。

5. Handover, warranties and complaints / 交付、保修与投诉

FH provides the applicable handover documents, including equipment details, operating instructions and manufacturer information. FH provides a five-year supplier warranty from completion covering the agreed system’s operation and performance, equipment and workmanship. Manufacturer warranties and applicable statutory rights are additional. For complaints, contact FH with the quotation number and site address. FH aims to respond within 15 business days and provide a final response within 25 business days unless an extension is agreed. Applicable NETCC and statutory dispute channels remain available.

FH交付适用的设备资料、操作说明和厂家文件。自完工之日起,FH对约定系统的运行与性能、设备及施工提供五年供应商保修。厂家保修和适用的法定权利属于额外保障。投诉时请向FH提供报价编号及现场地址。FH争取在15个工作日内回复,并在25个工作日内给出最终答复,双方同意延期的除外。客户仍可使用适用的NETCC和法定争议解决渠道。

Steven@aspl2.com.au · 1300 026 666

NETCC official standards / NETCC 官方规范

Special reminder — ASP2 customer obligations
特别提醒:ASP2 客户义务与资料要求

For ASP Level 2 work / 适用于 ASP2 工程

  1. Provide a complete electricity bill (all pages). If no bill is available, provide the account-opening authorisation/reference number, the electricity retailer used to open the account, and the NMI number.
    请提供完整电费单(所有页面)。如没有电费单,请提供开户许可号码、开户的能源公司名称,以及 NMI 号码。
  2. Provide the electricity account holder’s full name, contact telephone number and email address.
    请提供电费账单所有人/开户人的完整姓名、联系电话和 Email 地址。
  3. For AGL customers, also provide the account holder’s driver licence number and the name under which the account was opened.
    AGL 客户还须提供账单所有人/开户人的驾照号码及开户人姓名。
  4. For company customers, provide the full company name, a complete electricity bill, and the contact person’s telephone number and email address.
    公司客户须提供完整公司名称、完整电费单,以及联系人的电话和 Email 地址。

Temporary switchboard use and free hire terms
临时电箱使用及免费租用条款

Version 1.1 · Published 18 October 2026 / 2026年10月18日

Standalone public terms / 独立公开条款链接

1. Owner (Party A) and Contractor (Party B)
业主(甲方)与承包商(乙方)

Contracting parties: The Owner identified as a contracting party in the quotation is Party A. The Contractor named in the quotation is Party B. An authorised representative may sign on behalf of Party A but is not deemed to be the Owner. If the contracting client is a tenant, builder or another entity rather than the Owner, the quotation must identify that capacity and any required owner authority; this clause does not bind a property owner who is not a party to the contract.

合同双方:报价中明确列为合同一方的业主(所有者)为甲方,报价中列明的承包商为乙方。经授权的代表可代甲方签署,但不因代签而被认定为业主。如签约客户是租户、建筑商或其它主体而非业主,报价须明确其身份及所需业主授权;本条不使未作为合同一方的物业所有者承担合同义务。

2. Price adjustment due to market cost increases
市场成本上涨引起的价格调整

Market cost increases: If market fluctuations result in increased costs of materials, labour or equipment during a prolonged period between quotation and completion of the works, the Contractor (Party B) may propose a corresponding price adjustment to the Owner (Party A). Any proposed adjustment must be notified to Party A in writing, together with the reasons for and amount of the adjustment, and agreed by both parties in writing before it takes effect. Any required variation must be signed by both parties. No price increase is applied automatically. Mandatory statutory cancellation, termination and refund rights remain unaffected.

市场成本上涨:如从报价至工程完成期间周期较长,市场波动导致材料、人工或设备成本上涨,承包商(乙方)可向业主(甲方)提出相应价格调整。调整前须书面通知甲方,说明调整原因及金额,并经双方书面同意后生效;依法或依约需签署的变更须由双方签署。不自动加价。不可排除的法定权利的取消、终止和退款权利不受影响。

3. 12 months of free hire from installation
自安装日起免费租用12个月

Where FH supplies a temporary switchboard and temporary supply system on hire, the free hire period is 12 months from the installation date recorded for the site. The equipment supplied on hire remains FH’s property. Free hire refers to use of the hired equipment; installation, electricity usage, retailer/network charges and other work are governed by the agreed quotation and are not made free by this clause.

FH以租用方式提供的临时开关箱及临时供电系统,自现场记录的安装之日起免费租用12个月。租用设备的所有权仍属FH。免费租用指租用设备的使用;安装、电费、能源零售商/电网费用及其它工程按双方同意的报价执行,本条不代表这些项目免费。

4. Owner-builder or builder must sign
Owner-builder 或 Builder 须签署同意

On receiving FH’s quotation/contract, the owner-builder or builder responsible for the site must review and sign acceptance of these temporary switchboard use terms as part of the quotation/contract. For new arrangements, signed acceptance is required before the hire is provided. Silence or failure to sign is not acceptance of a contract.

负责现场的Owner-builder(自建业主)或Builder(建筑商),在收到FH报价合同后,须阅读并签署同意作为报价合同组成部分的本临时电箱使用条款。新租用安排须先取得签署同意,再提供租用服务。沉默或未签字不视为接受合同。

5. No automatic renewal after 12 months
12个月期满不自动续租

To continue using the equipment after the 12-month period, the owner-builder or builder must obtain FH’s written agreement and sign the applicable continued-hire terms before expiry. Any further hire period and charges must be agreed in writing. If the required continued-hire agreement has not been signed by expiry, this is treated as an election not to continue the hire at expiry; there is no automatic renewal or automatic acceptance of further hire charges.

如需在12个月免费租用期满后继续使用,Owner-builder或Builder须在到期前取得FH书面同意,并签署适用的继续租用条款。后续租期及费用须书面约定。到期仍未签署所需继续租用协议,视为选择到期不再续租;不自动续租,也不自动视为同意后续租金。

6. FH may recover its temporary equipment at expiry
期满后FH有权拆除并收回临时设备

If the hire expires without a signed continued-hire agreement, FH may arrange disconnection, dismantling and recovery of its hired temporary switchboard and associated temporary supply system. FH will give reasonable advance written notice and coordinate safe isolation, the access appointment and any required retailer/network approvals. Recovery must use lawful site access and appropriately licensed/accredited personnel. This clause does not permit entry without lawful authority or removal of customer-owned permanent equipment. The owner-builder or builder must cooperate with the agreed access and arrange any replacement supply needed after expiry.

如租期届满且未签署继续租用协议,FH有权安排断开、拆除并收回其出租的临时开关箱及相关临时供电系统。FH会提前给予合理书面通知,协调安全断电、进场时间及必要的能源零售商/电网审批。收回设备须依法进场,并由具备相应执照/资质的人员实施。本条不授权未经合法许可进入现场或拆除客户所有的永久设备。Owner-builder或Builder须配合约定进场,并安排期满后仍需使用的替代电源。

7. Application to the agreed contract
以双方同意的合同为准

These terms apply when supplied with and accepted as part of the relevant quotation/contract. Publishing or updating this page does not retrospectively change an existing signed agreement. Mandatory consumer and statutory rights remain unaffected.

本条款随相关报价合同提供并获接受后,作为该合同的一部分适用。网站公布或更新本条款,不追溯更改已签署协议。不可排除的消费者及法定权利不受影响。

Underlying public service terms / 基础公开服务条款

PUBLIC SERVICE TERMS / 公开服务条款

Service terms / 服务条款

Version 1.3 · Effective 18 October 2026 / 版本 1.3 · 2026 年 10 月 18 日生效

FH Electrician Service Pty Ltd · ABN 57 654 148 375

Owner (Party A) and Contractor (Party B) / 业主(甲方)与承包商(乙方)

Contracting parties: The Owner identified as a contracting party in the quotation is Party A. The Contractor named in the quotation is Party B. An authorised representative may sign on behalf of Party A but is not deemed to be the Owner. If the contracting client is a tenant, builder or another entity rather than the Owner, the quotation must identify that capacity and any required owner authority; this clause does not bind a property owner who is not a party to the contract.

合同双方:报价中明确列为合同一方的业主(所有者)为甲方,报价中列明的承包商为乙方。经授权的代表可代甲方签署,但不因代签而被认定为业主。如签约客户是租户、建筑商或其它主体而非业主,报价须明确其身份及所需业主授权;本条不使未作为合同一方的物业所有者承担合同义务。

Price adjustment due to market cost increases / 市场成本上涨引起的价格调整

Market cost increases: If market fluctuations result in increased costs of materials, labour or equipment during a prolonged period between quotation and completion of the works, the Contractor (Party B) may propose a corresponding price adjustment to the Owner (Party A). Any proposed adjustment must be notified to Party A in writing, together with the reasons for and amount of the adjustment, and agreed by both parties in writing before it takes effect. Any required variation must be signed by both parties. No price increase is applied automatically. Mandatory statutory cancellation, termination and refund rights remain unaffected.

市场成本上涨:如从报价至工程完成期间周期较长,市场波动导致材料、人工或设备成本上涨,承包商(乙方)可向业主(甲方)提出相应价格调整。调整前须书面通知甲方,说明调整原因及金额,并经双方书面同意后生效;依法或依约需签署的变更须由双方签署。不自动加价。不可排除的法定权利的取消、终止和退款权利不受影响。

Confidentiality agreement / 保密约定

Confidentiality: By signing acceptance of this quotation, Party A agrees to keep its non-public design drawings, technical proposals and commercial information confidential. Without Party B's written consent, that information must not be publicly disclosed, forwarded without authorisation or used for purposes outside this project. Private access links and verification codes must not be shared. This agreement does not prevent reasonable disclosure to professional advisers and necessary project participants who are subject to confidentiality obligations, or disclosure required by law, complaints or the exercise of statutory rights.

保密约定:甲方签署接受本报价时,即同意对其中非公开的设计图纸、技术方案及商业资料承担保密义务。未经乙方书面同意,不得对外公开、擅自转发或用于本项目以外的用途。私人访问链接及验证码不得共享。本约定不限制向负有保密义务的专业顾问及项目必要参与人员合理披露,也不限制依法披露、投诉或行使法定权利。

Agreement and scope / 合同与服务范围

The contracting business is the entity named on your quotation. Only itemised work, equipment, cable lengths and services are included. A website enquiry is not authority to start work. Quote-specific agreed terms apply, subject to mandatory law.

签约主体以报价单所列公司为准。仅包含明确列出的工作、设备、电缆长度与服务。网站询盘不代表授权开工。双方书面确认的项目条款适用,但不得排除强制性法律规定。

Variations and unforeseen work / 变更与未知工作

Unforeseen work and services are excluded unless expressly itemised. Additional work, prices and schedule changes require written customer approval before proceeding. Emergency safety work requires separate authorisation.

未明确列出的未知工作与服务不包含在报价中。新增工作、价格和工期变更须在执行前取得客户书面同意。紧急安全处理亦须另行授权。

Access, safety and scheduling / 现场、安全与工期

Please provide safe access and disclose known hazards and property restrictions. Unsafe conditions may require work to stop until resolved. Installation dates depend on agreed access, equipment availability and required third-party approvals; changes will be communicated.

请提供安全通行条件,并告知已知危险与物业限制。不安全条件可能需要暂停施工直至解决。施工日期取决于约定的现场条件、设备供应及必要的第三方审批;变更将告知客户。

Electrical and ASP Level 2 services / 电工与 ASP2 服务

Work is limited to the listed electrical installations, repairs, testing or network connection work. Service cable, consumer mains, switchboards, RCBOs and Earth System work are included only where itemised. Distributor approvals, metering charges and third-party fees are included only if expressly stated. Required approvals and certificates are handled within the agreed scope.

服务仅限列明的电气安装、维修、检测或网络接入工作。服务电缆、消费者主电缆、开关箱、RCBO 与接地系统仅在明确列出时包含。配电网络审批、计量及第三方费用仅在明确说明时包含。按约定范围处理必要审批与证明文件。

Solar and battery services / 太阳能与电池服务

The proposal specifies panels, inverter, battery capacity, quantity, installation location and any backup circuits. Ordinary AC electrical materials up to 5 metres are included in a solar quotation unless otherwise stated. Roof repairs, structural reinforcement, switchboard upgrades, trenching and extra cabling are included only when itemised. Generation, savings and incentive estimates depend on site conditions, usage, tariffs and eligibility; they are estimates rather than guaranteed outcomes. Backup supply is limited to the agreed equipment and circuits. Any separately referred electrical or ASP2 work is contracted with the provider named in that separate quotation.

方案应列明光伏板、逆变器、电池容量与数量、安装位置及备用供电回路。太阳能报价包含普通交流电气材料及最多 5 米布线,另有说明的除外。屋顶维修、结构加固、配电系统升级、开沟及额外布线,仅明确列出时包含。发电量、节省金额和补贴估算取决于现场条件、用电、电价及资格,不代表保证结果。备用供电范围以约定设备及回路为准。另行转介的电工或 ASP2 工作,以独立报价列明的提供方签约。

Price, deposit and final invoice / 价格、订金与尾款

Prices identify GST and the agreed deposit, payment milestones and due dates in the quotation or invoice. Deposits must comply with applicable statutory limits. A deposit is credited against the final bill. After completion, approved variations and received payments are reconciled before the final invoice is issued. Payment details are provided with the invoice.

报价或发票列明 GST、约定订金、付款节点及到期日。订金须符合适用的法定限制。已收订金抵扣最终账款。工作完成后,核对已批准的变更及已收款,再开具最终发票。付款资料随发票提供。

Cancellation and refunds / 取消与退款

Contact us promptly if you need to cancel or reschedule. Any agreed cancellation costs must reflect the contract and applicable law. Cooling-off rights and remedies under consumer law remain available where applicable. There is no blanket no-refund rule.

需要取消或改期请及时联系我们。取消费用须符合合同及适用法律。适用的冷静期权利与消费者法律救济不受影响;不实行一概不退款的规则。

Workmanship, warranties and consumer rights / 施工保修与消费者权利

Work will be performed with due care and skill. Any voluntary workmanship warranty is stated in your quotation. Manufacturer warranties are additional promises; they do not replace statutory consumer guarantees. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under Australian Consumer Law or applicable NSW law.

施工应尽合理谨慎并具备专业技能。自愿提供的施工保修以报价单列明内容为准。厂家保修属于额外承诺,不替代法定消费者保障。本条款不排除澳大利亚消费者法或适用的新州法律下不可排除的权利与救济。

Questions and disputes / 咨询与争议

Contact the business below with your quote or invoice number, a description and supporting records. We will review the issue and discuss a resolution. You may also seek assistance from NSW Fair Trading or pursue available tribunal or court remedies; contacting us does not waive those rights.

请向下列签约公司提供报价或发票号码、问题说明及相关资料。我们将核查并协商解决。您亦可向 NSW Fair Trading 寻求协助,或使用适用的仲裁庭、法院救济;联系我们不代表放弃这些权利。

Payment and quotation rules / 报价与付款规则

Residential deposits must not exceed 10% of the contract price. FH conservatively caps non-commercial quotation deposits at 10% of the payable amount; STC deductions do not lower any statutory HBC insurance threshold. The gross price includes GST; any stated STC assignment deduction is applied once. Verified payments are credited once against the final invoice. Solar pricing remains valid for at least 10 NSW business days; other quotations normally remain valid for 14 days.

住宅工程订金不得超过合同金额的 10%。FH 对非商业类别报价保守限制为应付金额的 10%;STC 抵扣不得降低法定 HBC 保险门槛。总价包含 GST,列明的 STC 转让抵扣仅扣一次,已核实付款仅从尾款抵扣一次。太阳能报价有效期至少为 10 个新州工作日,其它报价通常为 14 天。

A deposit invoice is issued after signed acceptance. Its date does not override a statutory payment restriction or missing required HBC insurance and certificate. Where payment is legally permitted, the deposit is paid before scheduling work; FH must defer the date where legal restrictions apply. The final invoice is issued after work completion and reconciliation of approved variations. Payment is due on its stated date, normally three NSW business days after completion and issue. If received later, FH will allow at least three NSW business days from receipt and correct the date. Weekends and statewide public holidays are excluded; tell FH about a relevant local public holiday so the date can be extended. An overdue invoice remains payable; expiry is not cancellation of a debt.

签字确认后开具订金发票,但发票日期不得覆盖法定禁止收款期,或所需 HBC 保险及证书尚未提供的情况。依法可收款时,在安排施工前支付订金;存在法定限制时须顺延日期。完工并核对批准变更后开具最终发票,通常在完工与开票后 3 个新州工作日到期;如客户实际收到更晚,FH 应给予收件后至少 3 个工作日并更正到期日。排除周末及全州公共假日,适用地方公共假日亦可申请顺延。发票逾期不代表债务取消。

Cooling-off, refunds and consumer rights / 冷静期、退款与消费者权利

An unsolicited consumer agreement has a statutory 10-business-day cooling-off period. During that period FH will not request or accept payment or supply the contracted goods or services. A normal customer-initiated website enquiry does not itself create this unsolicited-sale cooling-off right. Separate NSW residential large-contract cooling-off rights may apply. Where required, FH provides the Consumer Building Guide and HBC cover and certificate before requesting payment or starting work. Public liability insurance does not replace HBC cover.

非邀约销售合同适用法定 10 个工作日冷静期,其间 FH 不要求或接受付款,也不提供合同项下商品及服务。客户主动网站询盘本身不会自动产生该非邀约销售冷静期。新州大型住宅工程合同可能另有冷静期。需要时,在要求付款或开工前提供 Consumer Building Guide、HBC 保险及证书;公共责任保险不能替代 HBC。

See the residential and commercial solar and battery quotation terms above / 查看上方民用及工商业太阳能与电池报价条款

Contact / 联系

Email: Steven@aspl2.com.au · Tel: 1300 026 666

ACCC consumer rights · NSW Fair Trading

The English and Chinese texts describe the same terms. If a translation is unclear, please request clarification before acceptance. / 中英文说明同一条款,翻译如有疑义,请在接受前要求澄清。

Call FH1300 026 666

A little surprise for you

One surprise per member, shared across FH and G.T.E.

For service or installation fees only. Not redeemable for cash. Any discount is capped at the eligible fee. Contact us before the expiry date to redeem.